Admission Policy

Swimming Pool Child Admission Policy

A responsible person aged at least 16 years must accompany all children under the age of 8 years.

The Responsible Person will be required to go into the water with the children they are accompanying, maintain direct control and constant watch over the children and be in close contact with those of their children who are weak or non-swimmers.

The following table highlights the maximum number of children that one responsible person can accompany

**Pembrokeshire Leisure may run other forms of structured sessions which allow for the variance in the child admission policy. These will be clearly advertised when they occur.

*Admission is conditional on non-swimmers wearing armbands or other suitable buoyancy aids which are appropriate to the age and abilities of the child. Customers to be advised to only use swimming aids that are kite marked or carry a BS EN number.

Leisure Centre Child Admission Policy

Children under the age of 8 years may only be admitted to the facility provided, 

• They are accompanied by a responsible person aged 16 years or over
• The Responsible Person remains in the facility throughout the duration of the child’s admission.

Changing Rooms

Children aged 7 and under may enter the “opposite sex” changing rooms provided they are accompanied by a Responsible Person aged 16 years or over. 

Responsible Persons (any person over the age of 8) can only enter changing rooms of their gender and not that of the child.

Any individual no longer identifying as their ‘sex at birth’ will be required to use one of the Accessible changing rooms

Fitness Suite

All Fitness Suite users must complete an induction.

Visitors to Pembrokeshire Leisure may access the Fitness Suites for a period of up to 14 days, using our Visitor Pass.  Customers wanting to gain access using a Visitor Pass must be able to confirm that they have received an induction at their regular facility.

The minimum age for unsupervised admission to any of Pembrokeshire Leisure’s Fitness Suites is 13 years. The minimum age for supervised sessions is 11 years. 

Carers

A carer is someone who assists another who is less able, whether they are paid or not for providing this service. We use the term “Service User” to describe the person receiving this assistance. 

Carers attending with a “service user.”

All Carers must be registered users of Pembrokeshire Leisure.

Employed Carers must display applicable identification (employer ID card). 

Registered Carers & Paid Carers that participate in an activity alongside their service user(s) will be entitled to free access. 

If the “Service User” is using the fitness suite, the carer must have previously completed an induction. Pembrokeshire Leisure will provide the induction free of charge.

In a scenario where a carer and a service user need to access our changing rooms, and they both identify as a different gender, they should use our Accessible changing rooms.

Carers attending without a “service user.”

Registered Unpaid Carers will be eligible to concessionary rates for all applicable activities once they have registered as a “Carer” with Pembrokeshire Leisure. They can do this by completing a Pembrokeshire Leisure Registration form and sending it to PAVS (Pembrokeshire Association of Voluntary Services). On return of the registration form from PAVS the unpaid carer will be allocated the concessionary status.

Concessionary rates are not applicable for employed carers. 

Guide/Support Dogs

• Access: Guide Dogs and Assistance Dogs are welcome in all Pembrokeshire Leisure facilities.
• Supervision: All dogs must remain on a lead and under control at all times while on the premises.
• Identification: Dogs must be appropriately registered and clearly identifiable as assistance animals.