Your health is your responsibility. Every member of our team is dedicated to helping you take every opportunity to enjoy the facilities that we offer. With this in mind, we have carefully considered what we can reasonably expect from each other in relation to Covid-19.
The following expectations will help us adhere to social distancing and maintain a clean and safe environment to exercise in.
Our commitment to you:
- We will work with you to manage social distancing on every visit.
- We will have an enhanced cleaning regime.
- We will manage the number of customers in the building at any one time and limit the numbers where necessary.
- We may operate a one-way system through the building.
- We will ensure we manage resources and equipment to maintain social distancing guidelines.
- We will manage the numbers of participants in all activities.
- We will ensure that group exercise class attendees have individual working spaces and clean equipment will be set out by a member of the team prior to the class.
- We will offer outdoor group exercise classes, where facilities and conditions permit.
- We will offer sanitiser and disinfectant for customers to clean equipment.
- We will have hand sanitiser stations throughout the building.
- We will provide a pre-booking system for all activities and only allow entry to customers who have pre-booked.
- There will be clear signage to help you understand new measures.
- Our trained team will be on hand to assist with any queries and to help manage activities.
- Endeavour to offer the best possible membership value
Your commitment to us:
- To refrain from visiting our facilities should you have any of the symptoms of Covid-19.
- To be patient with one another.
- To be respectful of all other people in the facility and to keep a safe physical distance from one another.
- To follow the guidance provided by staff and to read and adhere to the signage around the facility.
- To maintain good hand hygiene.
- To clean equipment before and after use with the cleaning products provided.
- To arrive ready to exercise, our changing rooms may not be available.
- To bring a filled water bottle with you, our water fountains may not be available.
- To book and pay for all sessions in advance.
We thank you for your ongoing cooperation and assistance.